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Terms and Conditions

I. General Terms and Conditions

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Scandic Fashion GmbH) via the websites sorgenfri-sylt.de / sorgenfri-sylt.at / sorgenfri-sylt.ch / scandic-shop.de / scandic-shop.at / scandic-shop.ch / deerberg.de / deerberg.at / deerberg.ch. Unless otherwise agreed, we reject the inclusion of any of your own terms and conditions that you may use.

(2) A consumer in the sense of the following provisions is any natural person who concludes a legal transaction for purposes that are predominantly not attributable to either their commercial or independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity that acts in the exercise of their independent professional or commercial activity when concluding a legal transaction.

 

§ 2 Conclusion of the Contract

(1) The subject of the contract is the sale of goods.

(2) By posting the respective product on our website, we make a binding offer to conclude a contract through the online shopping cart system under the conditions specified in the product description.

(3) The contract is concluded through the online shopping cart system as follows:

The goods intended for purchase are placed in the "shopping cart." You can access the "shopping cart" via the corresponding button in the navigation bar and make changes at any time. After accessing the "Checkout" page and entering your personal data as well as the payment and shipping conditions, all order details will be displayed again on the order summary page.

If you choose a direct payment system (e.g., PayPal / PayPal Express, Sofortüberweisung) as your payment method, you will either be directed to the order summary page in our online shop or be redirected to the website of the direct payment system provider. If redirected to the respective direct payment system, you will make the necessary selection or enter your data there. Finally, you will see the order details displayed as an order summary either on the website of the direct payment system provider or after being redirected back to our online shop.

Before submitting the order, you have the opportunity to review, change (also via the "back" function of your internet browser), or cancel the order based on the information in the order summary. By submitting the order via the corresponding button ("place order for a fee" or similar designation), you declare your acceptance of the offer, thereby concluding the contract.

(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out by email, partly in an automated manner. Therefore, you must ensure that the email address you provided to us is correct, that the receipt of emails is technically ensured, and that it is not blocked by spam filters.

 

§ 3 Special Agreements on Offered Payment Methods

(1) Payment via SOFORT / Instant Transfer
If you choose the payment method SOFORT / Instant Transfer, the payment processing is carried out through the payment service provider Sofort GmbH (Theresienhöhe 12, 80339 Munich, Germany; "SOFORT"). Sofort GmbH is a company of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden). To use the SOFORT payment method, you must have an activated online banking account. During the payment process as part of your order, you must authenticate yourself and confirm the payment instruction to SOFORT. The amount will be debited from your bank account immediately after placing the order. More information about SOFORT can be found at https://www.klarna.com/sofort/.

(2) Payment via Unzer "Purchase on Invoice" (Invoice Purchase) (available in Germany, Austria, Switzerland, and the Netherlands)
The payment method "Purchase on Invoice" (Invoice Purchase) is processed through payolution GmbH (Columbusplatz 7-8, 1100 Vienna, Austria). We assign our claim against you in full to the bank (Bank Frick AG). This means that payment will only discharge your obligation when made directly to the bank. All payments must be made exclusively to the account provided to you for this purpose. You can find the payolution terms and conditions here.

(3) Payment via "PayPal" / "PayPal Checkout"
If you choose a payment method offered through "PayPal" / "PayPal Checkout," the payment processing is handled by the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" will be displayed to you via a corresponding button on our website and during the online ordering process. For payment processing, "PayPal" may use additional payment services; if special payment conditions apply, you will be informed separately about them. More information about "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

(4) Payment in Advance to PayOne
The items will be reserved and the order will be maintained for 7 working days. Without a payment receipt within these 7 working days, the order will be automatically canceled. The bank account details and payment reference can be found in the order confirmation email.

 

§ 4 Right of Retention, Retention of Title

(1) You may only exercise a right of retention insofar as it concerns claims arising from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price has been made.

 

§ 5 Warranty

(1) Statutory warranty rights apply.

(2) As a consumer, you are requested to promptly check the goods upon delivery for completeness, obvious defects, and transport damage, and to inform us and the carrier of any complaints as soon as possible. Failing to do so will not affect your statutory warranty rights.

(3) If a characteristic of the goods deviates from the objective requirements, the deviation is only deemed agreed upon if you were informed about it by us prior to submitting the contractual declaration and the deviation was expressly and separately agreed upon between the contracting parties.

 

§ 6 Choice of Law, Place of Performance, Jurisdiction

(1) German law applies. For consumers, this choice of law applies only insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the country of their habitual residence (principle of favorability).

(2) The place of performance for all services arising from our business relationships, as well as the jurisdiction, is our registered office, unless you are a consumer. This also applies if you are a merchant, a legal entity under public law, or a special public fund. The same applies if you do not have a general jurisdiction in Germany or the EU, or if your residence or habitual residence is unknown at the time of the legal action. The right to call upon the court at another legal jurisdiction remains unaffected.

(3) The provisions of the UN Sales Convention expressly do not apply.

 

II. Customer Information

Identity of the Seller

Scandic Fashion GmbH
Feldstr. 75
24105 Kiel
Germany
Phone: 04315578244
Email: service@scandic-fashion.de

Alternative Dispute Resolution:
The European Commission provides a platform for online dispute resolution (ODR platform), accessible at https://ec.europa.eu/odr.

We are willing to participate in dispute resolution procedures before consumer arbitration bodies.

 

2. Information on the Conclusion of the Contract

The technical steps to conclude the contract, the conclusion of the contract itself, and the correction options are governed by the provisions "Conclusion of the Contract" in our General Terms and Conditions (Part I).

 

3. Language of the Contract, Storage of the Contract Text

3.1. The language of the contract is German.

3.2. We do not store the complete text of the contract. Before submitting the order through the online shopping cart system, the contract data can be printed or saved electronically using the browser's print function. After we receive the order, the order details, the legally required information for distance contracts, and the General Terms and Conditions will be sent to you again by email.

 

4. Codes of Conduct

4.1. We have submitted to the code of honor of Trusted Shops GmbH, which can be viewed at: http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf.

 

5. Essential Characteristics of the Goods or Services

The essential characteristics of the goods and/or services can be found in the respective offer.

   

6. Prices and Payment Terms

6.1. The prices listed in the respective offers, as well as shipping costs, represent total prices. They include all components of the price, including all applicable taxes.

6.2. No shipping costs will be incurred.

6.3. If delivery is made to countries outside the European Union, additional costs may arise that are beyond our control, such as customs duties, taxes, or money transfer fees (transfer or exchange rate fees of the credit institutions), which you will have to bear.

6.4. Any costs incurred for money transfers (transfer or exchange rate fees of the credit institutions) are to be borne by you in cases where delivery occurs to an EU member state, but the payment was initiated outside the European Union.

6.5. The payment methods available to you are indicated on our website under a correspondingly labeled button or in the respective offer.

6.6. Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for immediate payment.

6.7. For returns using our return labels, we charge a flat shipping fee of 2.95 EUR. This amount will be deducted from the amount to be refunded.

   

7. Delivery Conditions

7.1. The delivery conditions, delivery dates, and any existing delivery restrictions can be found on our website under a correspondingly labeled button or in the respective offer.

7.2. If you are a consumer, it is legally regulated that the risk of accidental loss and accidental deterioration of the sold item during shipment passes to you only upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the seller or another person designated to carry out the shipment.

   

8. Statutory Liability for Defects

The liability for defects is governed by the provision "Warranty" in our General Terms and Conditions (Part I).

 

last update: 01.11.2024

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